At PeraheraTicket.com, we strive to provide a reliable booking service for cultural events, tours, and travel experiences in Sri Lanka. Please read our policy carefully before completing your booking.
1. All Sales Are Final
- Once a booking is confirmed and payment is processed, it is considered final and non-refundable.
- We do not provide refunds under any circumstances, including:
- Change of travel plans or personal reasons
- Delays, no-shows, or inability to attend the event
- Weather conditions or natural disruptions beyond our control
2. Event Cancellations
- In the rare case that an event or activity is canceled by the official organizers, we will make every effort to assist customers with rescheduling or offering an alternative service.
- Please note that we do not guarantee monetary refunds, as we operate as an intermediary booking platform.
3. Modifications & Transfers
- Bookings cannot be transferred to another person, date, or event once confirmed.
- Customers are responsible for ensuring correct details at the time of booking (name, date, seating preference, etc.).
4. Customer Responsibilities
- Customers must carefully review all details before completing their booking.
- By purchasing through our platform, you acknowledge and agree to this No Refund Policy.
5. Contact Us
If you have questions about this policy, you can reach us at:
📧 Email: [support@peraheraticket.com]